COACHING & MENTORING
Learning Outcome
- Define and explain the meaning and the differences between coaching, counselling and mentoring
- Understand why, how and when to apply coaching in a workplace settings
- Understand and explain the benefits of coaching and why sometimes coaching fails
- Learn the skills, characteristics and qualifications of the ideal coach
- Improve communication skills to enhance the effectiveness and the quality of coaching sessions
- Learn and apply a variety of coaching strategies, tools and techniques
- Understand the practical application of mentoring and how to create and manage mentoring relationships in the workplace
Audience
- Senior Managers
- Managers
- Supervisors
- Team Leaders
- Human Resource/Learning & Development Professionals
- Senior Staff to shape and sharpen their leadership
Duration
01 Days
Cost per person (USD)
550
In-House Cost (USD)
10000
COURSE OUTLINE
DAY 01
Introduction and definitions
- What is coaching?
- Types of coaching
- Coaching, Counseling, Mentoring – Bridging Gaps
- Importance of coaching
Applications, benefits and challenges of coaching
- Applications of coaching in the workplace
- The benefit of coaching
- Why coaching fails?
Coaching styles and skills
- Characteristics of an ideal coach
- Gather good information with EARS
- Good habits of effective listeners
Mentoring
- What is mentoring?
- Characteristics of mentoring
- Benefits of mentoring
- Role and attributes of a mentor