Leading with Emotional Intelligence
Learning Outcome
- Develop an accurate self-awareness of themselves
- Practice self-management
- Have a positive influence on the emotions and motivation of others
- Create an atmosphere that fosters emotional intelligence
Audience
- Senior Managers
- Managers
- Supervisors
- Team Leaders
- Human Resource/Learning & Development Professionals
- Senior Staff to shape and sharpen their leadership
- New Personnel being groomed for leadership
- All Business Professionals
- Customer Service Personnel
- Sales Personnel
Duration
02 Days
Cost per person (USD)
750
In-House Cost (USD)
15000
COURSE OUTLINE
DAY 01
INTRODUCTION TO EMOTIONAL INTELLIGENCE
- Definition of Emotional Intelligence (EQ)
- IQ Vs EQ
- Advantages of Higher Emotional Intelligence
- Signs of high EQ
- How to practice self-awareness
- Skills of Emotional Intelligence
- 5 Pillars of EI
DAY 02
COMMUNICATION FOR SUCCESSFUL LEADERSHIP
- Verbal & Non-Verbal Communication Skills
- Tools to Regulate your Emotions
- Managing your Emotional Stress
- Developing your people
- The importance of teamwork and collaboration
- Exercise to check your EQ
- Question-Answer and Feedback Session