DEVELOP LEADERSHIP EXCELLENCE

Learning Outcome

  • Enhance your skills of leadership
  • Build confidence, enthusiasm, persistence, resilience and courage
  • Create goals that drive enthusiasm and commitment
  • Communicate with greater clarity and persuasion
  • Manage conflict and difficult performance situations
  • Think more clearly and make faster decisions
  • Unlock your potential to inspire people to fulfil their potential

Audience

  • Senior Managers
  • Managers
  • Supervisors
  • Team Leaders
  • Human Resource/Learning & Development Professionals
  • Senior Staff to shape and sharpen their leadership
  • New Personnel being groomed for leadership

Duration

01 Days

Cost per person (USD)

550

In-House Cost (USD)

10000

COURSE OUTLINE

DAY 01

The Managerial Leader

  • Management and leadership: Defining the two
  • Overcoming the common mistakes in management
  • Managing change

Managing Communication

  • Barriers to effective communication
  • Improving your listening and questioning skills
  • Delivering clear, concise, persuasive messages

Managing Performance: Getting Results

  • Characteristics of performance management
  • Setting outcomes-focused objectives for your team
  • Running meetings that motivate and get results

Managing Performance: Problems and People

  • How to manage conflict & stress: Personal and team
  • The power of coaching to increase performance
  • Conducting a powerful employee appraisal

Managing Performance: Motivating People

    • What motivates you and others
    • Motivation in 21st century organizations
    • The power of praise, self-belief and performance